Privacy Policy

At HiQ Weddings ("we," "our," or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard the information you share with us when you visit our website or engage with our services.

By using our website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you contact us or submit an enquiry, we may collect:

  • Name

  • Email address

  • Phone number

  • Wedding date

  • Wedding venue/location

  • Event details

  • Budget information

  • Any other information you voluntarily provide

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Time spent on the website

  • Referring website

  • Cookies and similar technologies

2. How We Use Your Information

We use your information to:

  • Respond to your enquiries

  • Provide quotations and proposals

  • Communicate regarding our photography and cinematography services

  • Schedule consultations

  • Improve our website and user experience

  • Analyse website traffic

  • Measure marketing campaign performance

  • Send important service-related communications

  • Comply with legal obligations

We do not sell your personal information.

3. Marketing Communications

If you choose to contact us, we may occasionally send you information about our services, special offers, or useful wedding-related content.

You may opt out of receiving such communications at any time by contacting us.

4. Cookies

Our website uses cookies to improve your browsing experience.

Cookies help us:

  • Understand website usage

  • Remember preferences

  • Improve website performance

  • Measure advertising effectiveness

You may disable cookies through your browser settings. Please note that some website features may not function properly if cookies are disabled.

5. Analytics and Advertising

We may use trusted third-party services including:

  • Google Analytics

  • Meta Pixel (Facebook Pixel)

  • Google Ads

These tools help us understand website performance, improve user experience, and display relevant advertisements.

These providers may collect information according to their own privacy policies.

6. WhatsApp Communication

If you choose to contact us via WhatsApp, your communication will also be governed by WhatsApp's Privacy Policy.

We only use your WhatsApp information to respond to your enquiry and provide customer support.

7. Sharing of Information

We may share your information only when necessary with trusted service providers who assist us in operating our business, including:

  • Website hosting providers

  • CRM or enquiry management systems

  • Cloud storage providers

  • Payment service providers

  • Marketing and analytics platforms

These service providers are required to keep your information secure and confidential.

We may also disclose information if required by law.

8. Data Security

We implement reasonable technical and organisational measures to protect your personal information against unauthorised access, misuse, disclosure, or loss.

While we strive to protect your information, no method of internet transmission or electronic storage is completely secure.

9. Data Retention

We retain your personal information only for as long as necessary to:

  • Provide our services

  • Respond to enquiries

  • Maintain business records

  • Comply with legal requirements

When your information is no longer required, it is securely deleted or anonymised.

10. Your Rights

Subject to applicable laws, you may request to:

  • Access your personal information

  • Correct inaccurate information

  • Update your details

  • Request deletion of your information

  • Withdraw consent where applicable

To exercise these rights, please contact us using the details below.

11. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites. We encourage you to review their respective privacy policies.

12. Children's Privacy

Our website is not intended for children under the age of 18.

We do not knowingly collect personal information from children.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

Any revisions will be posted on this page with an updated Effective Date.

Continued use of our website after changes are published constitutes acceptance of the revised policy.

14. Contact Us

If you have any questions regarding this Privacy Policy or the way your information is handled, please contact us:

HiQ Weddings

Email: info@hiqphotographers.com

Website: https://www.hiqweddings.com

Phone: +91 80560 22964

Thank you for trusting HiQ Weddings. We are committed to protecting your privacy while helping preserve the memories that matter most.